Keeping up a business is a very intricate task. As an Operations Manager of a Call Center Company, I have to make sure that I have a continuous access to the information of what is going on daily in the productions or operations area.
I could still remember when we first started this 15,000 – seat call center office. We started with 1,000 seats and a SAN system that provided us with so many downtime errors that almost of all our clients had backed out. However, we were able to let them stay by using IBM SAN systems. We were able to able to meet the challenges of daily running this industry, focus on our business needs and spend less time in managing our IT infrastructure.
To date we are also using IBM Storage systems. We are assured that all the information that we need are safe in these high-quality and reliable storage systems. Added to that, we know that we are provided with flexible, scalable and global enterprise-class storage networking solutions for us to stay on top from the rest of our competitors.