The dell repair place that I used online will talk you through any repairs that can be done by the owner at home or in the office. If they cannot help you fix it, they will have you ship it to their warehouse and they will fix it and ship it back to you very quickly. I have used the dell repair in both instances and have been happy both times.

The first time I used them was to fix my poweredge servers, when they kept powering themselves off. The technician on the other end of the line knew exactly what was wrong just by me giving him a description and talked me through the repair. I have not had any problems with it since.

The second time I had to call the dell repair line, I was not so lucky with fixing my printer over the phone. I had to pack it up and send it off to have the technicians look over it themselves. I guess that it must have been something very simple since they had it back to me within about thirty six hours of getting it.

I am glad that I have this repair shop to call when I need them. I always know that they will fix the problem one way or another.